Claims Express’s software (Next 2) accelerates the process of getting drivers back on the road. Our motor claims management software enhances repair procedures by facilitating seamless cooperation among insurance companies, assessors, and repairers. Say goodbye to the hassle of chasing missed calls, and instead, enjoy immediate access to critical documents and effortless communication with your customers through our cloud-based platform
Establish transparent communication with all involved parties
The significance of effective communication in the context of auto repair claims cannot be overstated. The scheduling of assessors is a time-consuming task, and dealing with inaccurate information incurs significant costs, which can limit the team’s effectiveness. With Claims Express, you have the ability to monitor the job’s status and oversee completed work, ensuring that repairs remain under control.
Our auto claims management platform streamlines the process of team collaboration.
With Claims Express, you can:
- Facilitate prompt communication with assessors and claim officers.
- Display real-time status updates as other parties input information into the system.
- Maintain communication with your customers.
- Store and share documents related to claims.
- Identify issues or obstacles before they escalate.
- Configure custom automated workflows with triggers and alerts to enhance process efficiency.
- By reducing wasted time and enhancing performance, you can drive down costs, resulting in a mutually beneficial outcome for all parties involved and ensuring satisfied customers.
